Privacy Policy

At MiroPets, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

Information You Provide

• Account Information: Username, email address, and password when you register
• Birthdate: Your date of birth, collected for age verification and COPPA compliance
• Profile Information: Optional details like avatar preferences
• Communications: Messages you send to other users or to us
• User Content: Pet names, idea submissions, and other content you create

Information Collected Automatically

• Usage Data: Game activity, features used, and interaction patterns
• Device Information: Browser type, operating system, and device identifiers
• Log Data: IP address, access times, and pages visited
• Cookies: Session cookies to keep you logged in and remember preferences

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve MiroPets
• Create and manage your account
• Process game actions and maintain your virtual items
• Send important notifications about your account or the service
• Respond to your questions and support requests
• Detect and prevent fraud, abuse, or violations of our terms
• Analyze usage patterns to improve the game experience
• Send optional newsletters or updates (with your consent)

3. Information Sharing

We do not sell your personal information. We may share information in these limited circumstances:

• Public Profile: Your username, level, and pets are visible to other players
• User Communications: Messages you send are visible to recipients
• Service Providers: Trusted partners who help us operate the service (e.g., email delivery, hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition (with notice)

4. Data Security

We implement appropriate security measures to protect your information, including:

• Encrypted password storage using industry-standard hashing
• HTTPS encryption for all data transmission
• Regular security reviews and updates
• Limited access to personal data by authorized personnel only

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Cookies and Tracking

MiroPets uses cookies to:

• Keep you logged into your account
• Remember your preferences and settings
• Understand how you use the site to improve it

You can control cookies through your browser settings, but disabling them may affect functionality.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correct: Update inaccurate information in your account settings
• Delete: Request deletion of your account and associated data
• Opt-out: Unsubscribe from marketing emails at any time
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us.

7. Children's Privacy (COPPA Compliance)

MiroPets is committed to protecting the privacy of children in compliance with the Children's Online Privacy Protection Act (COPPA).

Age Verification

• All users are required to provide their birthdate upon first login
• This information is used solely to determine age-appropriate feature access
• Birthdate cannot be changed after it is entered

Users Under 13

Users under 13 years of age may use MiroPets with the following restrictions:

• Communication features are disabled: Users under 13 cannot send or receive Mail messages, use Global Chat, Den Chat, or post on the Message Board
• System notifications are allowed: Users under 13 can still receive automated system notifications about game events
• All other features are available: Users under 13 can play games, adopt pets, trade items, and use all other game features

Data Collection for Users Under 13

For users under 13, we collect only the minimum information necessary:

• Username, email address, and password for account management
• Birthdate for age verification
• Game activity data (pets owned, items collected, games played)

We do not collect or store user-generated communications from users under 13, as these features are disabled.

Parental Rights

Parents or guardians of users under 13 may:

• Request to review their child's personal information
• Request deletion of their child's account and associated data
• Refuse further collection of their child's information

To exercise these rights, please contact us with proof of parental relationship.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal information within 30 days, except where we need to retain it for legal purposes.

9. International Users

MiroPets is operated from the United States. If you access the service from outside the US, your information may be transferred to and processed in the US, where privacy laws may differ from your jurisdiction.

10. Third-Party Links

MiroPets may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the site or sending an email. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Contact Form: miropets.com/contact